Return & Exchange Policy

At Mahi’s WearHouse, we want you to be completely satisfied with your purchase. If you're not happy with your items, we are here to assist you. Please read our Return & Exchange policy carefully to ensure a smooth and easy process.

1. Refund Policy for Manufacturing Defects

We offer a 7-day refund policy for items with manufacturing defects. To be eligible for a refund, please ensure the following:

• The item is in original condition: unworn, unused, with tags attached, and in its original packaging.

• You have the receipt or proof of purchase.

• To initiate a refund, email us at mahiwearhouse@gmail.com. Please provide a detailed description of the defect along with clear images of the item.

Once we receive your request, we will review it and provide instructions on how to return the product for a refund.

2. Damages and Issues

We recommend inspecting your order immediately upon delivery. If you find any damaged, defective, or incorrect items, please contact us within 24 hours at mahiwearhouse@gmail.com. Please include photos of the damage or issue, and we will guide you through the next steps to resolve the problem.

3. Exchanges

Exchanges are allowed only for size and fitting issues. Here’s how the exchange process works:

• Step 1: Return the original item to us in original condition (unworn, unused, with tags intact, and in the original packaging).

• Step 2: Once we receive and inspect the returned item, we will send the new size as requested.

• Step 3: If the requested size is unavailable, we will issue a full refund for the original purchase.

Note: Exchanges are not accepted for reasons other than size and fitting issues.

4. Refund Process

Once we receive and inspect your returned item, we will notify you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days.

Important:

• Your bank or credit card company may take additional time to process the refund.

• If more than 15 business days have passed since approval and you haven’t received the refund, please contact us at mahiwearhouse@gmail.com.

5. Non-Returnable Items

Some items may be non-returnable due to hygiene concerns or other reasons. These will be clearly marked on the product page. Non-returnable items are not eligible for returns, exchanges, or refunds.

6. Return Shipping Costs

• Defective Items: We will cover the return shipping costs for defective items.

• Exchanges: Customers are responsible for the return shipping costs. We will cover the cost of shipping the exchanged item.

• Refunds for non-defective items: Shipping fees are non-refundable.

7. How to Return an Item

To initiate a return or exchange, please follow these steps:

1. Contact Us: Email us at mahiwearhouse@gmail.com with the following details:

   • Your order number.

   • Reason for return or exchange.

   • Photos of the item (if applicable).

2. Approval: We will review your request and provide instructions on how to return the item.

3. Return the Product: Once you receive approval, please return the item in its original condition, as per the instructions.

8. Address for Returns

Please send returned items to the following address:

Mahi’s WearHouse
Keshav Nagar Mundhwa,
404- ARC Pukharaj Society,
Pune, MH, 411036, India

Contact Us

If you have any questions or need assistance, feel free to reach out to us:

Email: mahiwearhouse@gmail.com
Phone: +91-7723094362

We strive to make your shopping experience as smooth as possible. Thank you for shopping with Mahi's WearHouse!